KB-OTP Smart Authentication

KB-OTP

Q&A

1. Which trading channel can I register for KB-OTP?

You can register to use KB-OTP on KB Buddy/KB Buddy Pro

2. After registering KB-OTP, on which channels can I use KB-OTP authentication method to make transactions?

Clients currently can use KB-OTP authentication code on KB Buddy/KB Buddy Pro, KB Buddy WTS

3. If I remove and redownload the app on my device, do I need to renew my KB-OTP registration?

If clients delete and reinstall the app, their KB-OTP lists on the app will also be removed. When re-login to KB Buddy/ KB Buddy Pro, please press on “Cancel KB-OTP” on the authentication screen to cancel KB-OTP service. After cancellation, client's account reverts to the previous authentication method. Clients sign into their account and Re-register KB-OTP to continue using the service.

4. If I forget my KB-OTP password and reset it according to the instructions, do I need to renew my KB-OTP registration?

In order to protect client’s personal data, when KB-OTP password has been reset, all accounts in the List of KB-OTP will be removed. When re-login to KB-Mobile, please press on “Cancel KB-OTP” on the authentication screen to cancel KB-OTP service. After cancellation, client's account reverts to the previous authentication method. Clients sign into their account and Re-register KB-OTP to continue using the service.

Registered Successfully!

KB's consultant will contact you as soon as possible
Thank you very much!

On the homepage