KB-OTP Smart Authentication

KB-OTP 
Q&A 
1. After registering KB-OTP, on which channels can I use KB-OTP authentication method to make transactions?
1. After registering KB-OTP, on which channels can I use KB-OTP authentication method to make transactions?
Clients currently can use KB-OTP authentication code on KB-Trade, KB-Mobile for underlying transactions and KB-TradeDS, KB-MoblieDS for derivatives transactions.
2. If I remove and redownload KB-Mobile on my device, do I need to renew my KB-OTP registration?
2. If I remove and redownload KB-Mobile on my device, do I need to renew my KB-OTP registration?
If clients delete and reinstall the app, their KB-OTP lists on the app will also be removed. When re-login to KB-Mobile, please press on “Cancel KB-OTP” on the authentication screen to cancel KB-OTP service. After cancellation, client's account reverts to the previous authentication method. Clients sign into their account and Re-register KB-OTP to continue using the service.
3. If I forget my KB-OTP password and reset it according to the instructions, do I need to renew my KB-OTP registration?
3. If I forget my KB-OTP password and reset it according to the instructions, do I need to renew my KB-OTP registration?
In order to protect client’s personal data, when KB-OTP password has been reset, all accounts in the List of KB-OTP will be removed. When re-login to KB-Mobile, please press on “Cancel KB-OTP” on the authentication screen to cancel KB-OTP service. After cancellation, client's account reverts to the previous authentication method. Clients sign into their account and Re-register KB-OTP to continue using the service.
4. What if I have registered for KB-OTP on KB-Mobile but do not synchronize the authentication method on KB-MobileDS/ KB-TradeDS trading channel?
4. What if I have registered for KB-OTP on KB-Mobile but do not synchronize the authentication method on KB-MobileDS/ KB-TradeDS trading channel?
Your derivatives trading account will keep the previous authentication method. You can still make derivatives transactions normally.
 
Registered Successfully!
KB's consultant will contact you as soon as possible
Thank you very much!
On the homepage