KB-able & M-able Trading Channels

KB-able & M-able?

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Email*:

Account (optional):

Phone number*:

Broker (optional):

(*) Required information

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Features

User Guides & Questions

I. KB-able User Guide

1. Login to the system

Access this link: kbable.kbsec.com.vn
Access this system login screen:

Enter information:

Username: Customers’ trading accounts at KBSV.
Password: Customers’ account login password.
Remember username: Remembering customers’ usernames for the following login.
After entering both Username and Password, click Enter or Click Login

To go to the web trading online derivative: after Login, Customer choose Derivate sub-account (DS).

*Please refer to the instruction for basic stock trading and derivatives

2. Order

Customer can place order at every Tabs on KB-able as follows:

*Please refer to the instruction for basic stock trading and derivatives

3. Speed Order

Customers could place speed order on tabs such as: Summary, Chart and Board. Instructions to place Speed Order

Step 1. Choose a symbol code
Step 2. Choose a sub-account
Step 3. 2 ways to enter the quantity:

Fill in the desired quantity
Using the recommendation box

Refer to the account information

Step 4. Click on the Buy/Sell column with a chosen price to place speed order

*Please refer to the instruction for basic stock trading and derivatives

4. Stop Order

A type of order that has the matching rule as the same as the rule of the market order, however, it can only be activated when the market price reaches the order price (stop price)
Activated order: Pushing the market order into the system. The matching rule is triggered according to the matching rule of the market order.
Customers could place stop order on the Stop Order form on tabs such as: Summary, Chart, Board and Account tab

Instructions to place Stop Order: Stop Buy Order and Stop Sell Order

Buy Stop Order:

The order is activated when the market price is greater or equal (>=) than the stop price
The order is activated when pushing 01 buy market price order into the system. The matching rule is triggered according to the matching rule of the market order.

Sell Stop Order:

The order is activated when the market price is smaller or equal (<=) than the stop price
The order is activated when pushing 1 sell market price order into the system. The matching rule is triggered according to the matching rule of the market order.

Steps to place order

Step 1. Choose Buy or Sell to place orders
Step 2. Choose a sub-account to place orders
Step 3. Choose a symbol code which customers want to use to place orders
Step 4: Customers could enter the stop price or use the Up/ Down button to increase or decrease the price according to the price tick.
Step 5. Enter the quantity: Fill in the number or use the recommendation box for option
Step 6. Choose the effective date for the stop order (Customers could choose an effective date for the stop order at the current time or in the future. During the effective date for the stop order, the order is automatically placed in successive days until the day the order is activated or its due)
Step 7. After completely editing the information, choose Buy or Sell to show the confirmation form:

Step 8. Enter PIN/OTP and choose Confirm to place the order or Cancel to cancel the order being placed. If it succeeds, a notification message will appear:

*Please refer to the instruction for basic stock trading and derivatives

5. Stop Limit Order

Stop Limit Order is an order that helps customers track the fluctuations of market price. Stop Limit Order can only be activated when the current price of the symbol code reach to the tracking price (Stop price), then Limit Order will be generated and push to the system the set quantity and price.
Customers could place Stop Limit Order on tabs such as: Trading, Chart, Board and Account tab

Instructions to place Stop Limit Order:
Step 1: Choose sub-account to place orders
Step 2: Choose Buy or Sell
Step 3:

Enter a Stop Price: is used to track/compare with the current price of the symbol code. Customers could enter the stop price Fill in the number or use the button to increase or decrease the price according to the price tick.
Enter a Limit Price: is used to place the order when the current price touches the stop price. Customers could enter the stop price Fill in the number or use the button to increase or decrease the price according to the price tick.
Enter the quantity: account information appears (buying power, selling power,…). Enter the quantity Fill in the number or from the recommendation box from the system
Trading Value: the total value of the order
Choose effective date for Stop Limit Order: Customers could pick an effective date for the stop order at the current time or in the future. During the effective date for the stop order, the order is automatically placed in successive days until the day the order is activated or it’s due.

Step 4: After filling out the information, choose Sell or Buy to show the confirmation form.

Step 5: Enter PIN/OTP and choose Confirm to place the order or Cancel to cancel the order being placed.

If it succeeds, a notification message will appear: Stop Limit Order is placed succesfully

*Please refer to the instruction for basic stock trading and derivatives

6. Cash Transfer

Including 3 tabs: Internal Transfer, Transfer To Other Bank and Transfer Register.

Internal transfer: Customers make money transfer online between sub-accounts on the same account
Transfer money to Other bank: Customers make money transfer to beneficiary account at the registered bank as required
Transfer Register: Register customers' beneficiary account at the bank to make money transfer online

- Details of Transfer To Other Bank:

On Account tab, customers choose Cash Payment/ Cash Transfer/ Transfer To Other Bank and follow the steps below:
Step 1. Select a sub-account to use for transfer at the box
Step 2. Select a beneficiary account
Step 3. Enter the transfer content
Step 4. Enter the transfer amount
Step 5. Click on Reset to redo the transfer transaction
Click on Transfer to reveal the transfer confirmation form
Step 6. After entering the PIN/OTP, click on Confirm to perform the transaction or Cancel to cancel the transaction being performed. If it succeeds, a message will appear:

- Transaction History: display online transactions to other beneficiary accounts that customers have performed:

Enter the time period wanted to be looked up: From date to date.

*Please refer to the instruction for basic stock trading and derivatives

7. Cash Advance

On Account Tab, Choose Cash Advance and edit the quantity, then click on Submit

Step 1. Click on Account Tab
Step 2. Choose Cash Advance
Step 3. Fill in the amount to transfer
Step 4. Click Submit to perform loan payment (Only for the accounts are not registered for automatic Cash Advance)

Step 5: Enter PIN/OTP and click Confirm to complete the action or Cancel to cancel this action. If it succeeds, a message will appear:

Please refer to the instruction for basic stock trading and derivatives.

8. Derivatives: Deposit Cash

1. Deposit Cash into the KBSV Derivative Account
Customers are able to deposit cash into the KBSV derivatives account from the equity account followed in 2 ways

Way 1: Transfer Cash from Sub-Account SA to Sub-Account DS via transaction Internal Transfer

Step 1: Choose Sub-Account SA from box Choose Sub-account.
Step 2-3: Tab Account, Click Cash Payment/Cash Transfer/ Internal Transfer
Step 4-5-6: Select the Received Sub Account as the derivatives account and enter the Transfer Amount with a note
Step 7: Click on Transfer to complete the transaction or Reset to redo.
A successful transaction will show a message: Cash successfully deposited to derivative account

Way 2: Deposit cash into the Derivative account via Cash Transaction at Tab Account

Step 1-2-3: The tab Account, Choose Cash Transaction/ Deposit Cash/Deposit Cash
Step 4: Enter the amount that customers want to deposit in Transaction Amount
Step 5: Click Transfer to perform the transaction or Reset to redo.

A successful transaction will show a message: Cash successfully deposited to derivative account

2. Cash to CCP

Customers are able to deposit cash collateral from customers’ derivatives accounts followed by these steps:
Step 1: From Account tab, select Cash Transaction/ Deposit Cash/ Deposit Cash Collateral
Step 2: Enter the amount that customers want to deposit in Deposit Cash to VSD
Step 3: Click Accept and enter PIN/OTP to perform the transaction or Reset to redo.
A successful transaction will show a message:Deposit cash successfully

Customers could search for transaction history at Transaction History tab below

*Please refer to the instruction for basic stock trading and derivatives

9. Derivatives: Withdraw Cash

1. Withdraw Cash From CCP
Customers are able to withdraw cash collateral from their equity account followed by these steps:
Step 1-2: From Account tab, select Cash Transaction/ Withdraw Cash/ Withdraw Cash from CCP
Step 3: Enter the amount that customers want to withdraw in Withdraw Cash
Step 4: Select Accept and enter PIN/OTP to perform the transaction or Reset to redo.

2. Withdraw Cash

Customers could withdraw cash from their derivatives account followed by these steps:
Step 1-2: From Account tab, select Cash Transaction/ Withdraw Cash/ Withdraw Cash
Step 3: Enter the Amount to withdraw in Amount
Step 4: Select Accept and enter PIN/OTP to perform the transaction or Reset to redo.
A successful transaction will show a message

*Please refer to the instruction for basic stock trading and derivatives

10. Derivatives: Pay Overdraft

Customers are able to pay overdraft followed by these steps:
Step 1-2: From Account tab, select Cash Transaction/ Pay Overdraft
Step 3: Enter the Payment amount to withdraw and select Accept and enter PIN/OTP to perform the transaction or Reset to redo.
A successful transaction will show a message: Overdraft sucessfully paid

Customers could search for transaction history at Transaction History tab below

*Please refer to the instruction for basic stock trading and derivatives

11. Derivatives: Confirm Order

Customers can confirm orders on Tab: Trading; Chart and Account

On the Account tab: select Confirm Order
On the Trading tab:
On the Chart tab:

Instruction to Confirm Order:
Step 1: Find the Order Confirmation box
Step 2: Choose the order to confirm

*Please refer to the instruction for basic stock trading and derivatives

12. Derivatives: Account Management

1. Account Information
Customers are able to query Account Information: in tab Account/ Account Management/Account Information.

2. Cash Balance
Query the information cash Balance in tab Account/ Account Management/ Cash Balance

3. Collateral Sercurities
The Collateral Sercurites screen: allows customers to look up the balance of collateral securities as the collateralQuery the information about Collateral Securities at Account/ Account Management/ Collateral Securities

Collateral Securities List screen: Query screen of collateral securities list.Query the information about the Collateral Securities List at Account/ Account Management / Collateral Securities List

*Please refer to the instruction for basic stock trading and derivatives

II. M-able User Guide

1. Download the app

To download M-able, please download the app version as the following instruction:

- For iOs:
- For Android:
or scan QR code:

Please refer to the instruction for basic stock trading and derivatives

2. Login

Step 1: After downloading the application to mobile phone, customers click on the application to login to the system
Step 2: Select the language for using

Step 3: Enter the following information:

Username: Registered account number
Password: Registered password
Customers are able to select Remember me to save the username for the next login

Step 4: Click on Login to access the system
Note: Customers those who have used other KBSV trading channels, can login to M-able with the same login/ order password as other online channels.

Please refer to the instruction for basic stock trading and derivatives

3. Normal Order

The Order screen includes 03 tabs: normal order, Stop Order, Stop Limit Order
Normal order
Customers are able to place Buy/Sell order by:
Step 1: Go to order screen
Step 2: At the order screen

Select a symbol code and the sub-account, then enter the following information:

Buy / Sell: Choose Buy/ Sell
Order type: Select the order type to place

Quantity: Enter the quantity for trading. It must obey the lot regulation of each exchange market
Order price: Enter the price. Price must be within the ceiling price & the floor price range

Step 3: Click the Buy/ Sell button, the screen displays the order confirmation form.
Step 4: Enter PIN/ OTP to complete the order.

Step 5: The order has been successfully set up, then a screen appears the notification

Please refer to the instruction for basic stock trading and derivatives

4. Stop Order

Stop order enables customers to track the fluctuation of the market price. Customers are able to place stop order and this type of order can only be activated when the current price of the symbol code touches the tracking price (stop price). The system will activate and perform the market order with the chosen quantity.

Steps for placing a Stop Order
Step 1: At the Place Order screen, go to the Stop Order tab
Step 2: At the Stop Order tab
- Select the symbol code and sub-account for trading

Buy/Sell: Choose a trading method
Quantity: Enter the quantity for trading. It must obey the lot regulation of each exchange market

Stop Price: Enter the stop price (Buy Order: stop price > current price; Sell Order: stop price < current price). The stop price is used to track/compare with the current price of the symbol code. When the current price of the symbol code touches the stop price, the system will automatically place a market order.
Start Date – End Date: enter the validity time period of the order. Customers could set the effective date for the stop price for the current moment or for the future. When the customer set the effective date for the stop order (Start Date – End Date), an order will be placed simultaneously during the validity time period until it is activated or it comes to its due date. After 3pm, all the stop orders set for that day will be invalid and the customers can only place stop orders for the following day.

Step 3: Click on Buy/Sell and the system will display a confirmation form
Step 4: Enter PIN/OTP to complete placing order

Step 5: If placing order is successful, the screen will display the notification

Please refer to the instruction for basic stock trading and derivatives

5. Stop Limit Order

Stop limit order enables customers to track the fluctuation of the market price being traded. Customers could set a stop order with a decided quantity, stop price is the tracking price and the limit price is the order price. This type of order can only be activated when the current price of the symbol code touches the tracking price (stop price). The system will activate and perform a stop order with the chosen quantity and the order price will be the limit price

Steps for placing a Stop Limit Order
Step 1: At the Place Order screen, go to the Stop Limit Order tab
Step 2: At the Stop Limit Order tab
- Select the symbol code and sub-account for trading, then enter the information:

Buy/Sell: Choose a trading method
Quantity: Enter the quantity for trading. It must obey the lot regulation of each exchange market
Stop Price: Enter the stop price (Buy Order: stop price > current price; Sell Order: stop price < current price). The stop price is used to track/compare with the current price of the symbol code. When the current price of the symbol code touches the stop price, the system will automatically place a market order.
Limit Price: Enter the limit price. It will be used to place an order when the current price touches the stop price.
Start Date – End Date: Enter the validity time period of the order. Customers could set the effective date for the stop limit price for the current moment or for the future. When the customer set the effective date for the stop limit order (Start Date – End Date), an order will be placed simultaneously during the validity time period until it is activated or it comes to its due date. After 3pm, all the stop limit orders set for that day will be invalid and the customers can only place stop limit orders for the following day.

Step 3: Click on Buy/Sell and the system will display a confirmation form
Step 4: Enter PIN/OTP to complete placing order

Step 5: If placing order is successful, the screen will display the notification

Please refer to the instruction for basic stock trading and derivatives

6. Cash Transaction

a. Internal Transfer
Customers are able to transfer money to another available trading account at KBSV. Customers are allowed to perform internal transfers 24/7 (except when KBSV system is running at the end of the day). Successful internal transfers will take effect immediately after they are performed. KBSV does not charge any fee for this transaction
b. Withdraw Money
To perform Withdraw Money, customers follow the below steps:

Click on More and select Withdraw Money

Step 1: Choose a sub-account to carry out the transaction
Step 2: Beneficiary’s Account: Choose a registered beneficiary account on the system. In case the beneficiary account is someone else, please come to the counter to register. Transaction fee: After choosing a beneficiary, the system will automatically calculate to display the transaction fee.
Step 3: Amount: Enter the transaction amount or click on the transferable amount and the system will automatically fill in the amount
Step 4: Detail of Transferring: Type in the content of this transaction

Step 5: Click on Withdraw Money and the system will display a confirmation form. Customers enter the OTP sent via phone to complete the transaction

Please refer to the instruction for basic stock trading and derivatives

7. Add a symbol code to Favorite List

After the login, the screen is displayed on the Favorite tab. Favorite tab allows users to monitor preferred stock codes more conveniently in real time. Users are able to set maximum 50 symbol codes in the Favorite list.

The system already is set a list called “Default” for customers. To add preferred symbol codes to the list, Customers can perform as follows:
Step 1: Click to choose the favorite tab for adding the symbol code, the list is displayed on the screen:

Step 2: Click on Add Favorite Symbol (in the case there is no stock codes available) or to add preferred symbol codes to the list

Step 3: Display the detailed list

Step 4: Select a Stock/ETF, Futures and CW and the system will display a list of associated symbol codes.

Step 5: At the symbol box: click on a symbol code to add to the Favorite List and symbol codes successfully added will appear in the list on the side

Step 6: Click at the symbol code to add in the favorite list, icon Yellow Star means that the symbol code is successfully added in the favorite list.

Step 7: Customers click on the icon Yellow Star to delete the symbol code out of the list.

Please refer to the instruction for basic stock trading and derivatives

8. Derivatives: Deposit Cash

1. Deposit Cash

Customers are able to transfer cash from equity to derivative account. There are 2 ways to transfer cash:

Click on Utilities and select Deposit Cash

Amount: Enter the transaction amount or click on the Transaferable Amount and the system will automatically fill in the Amount
Detail of Transferring: Type in the content of this transaction
Click on Transfer Cash to complete transaction

2. To transfer cash from SA to DS => Click on Utilities and select Internal Transfer

To look-up the transaction history, customers choose Transaction history

2. Deposit Cash To CCP

Customers are able to deposit required margin/maintenance deposit into deposit account managed by CCP. To Deposit Cash To CCP:

Click on Utilities and select Deposit Cash To CCP

Fee Type: Choose transfer fee type

In fee: Amount actually received = Transfer amount - Transfer fee - Tax (if any)
Out fee: Amount actually received = Transfer amount (Transfer fee and Tax (if any) will be charged outside the amount received)

Amount: enter the amount of money to transfer or click on the Transferable Amount, the system will carry the balance to Amount section
Detail of Transferring: Type in the content of this transaction
Click on Transfer Cash to perrform transaction
The system displays the transfer confirmation form, entering OTP/PIN code to complete the transaction

Please refer to the instruction for basic stock trading and derivatives

9. Derivatives: Withdraw Cash

1. Withdraw Cash
Customer are able to transfer cash from derivative trading account to equity account. To transfer cash:

Click on Utilities, select Withdraw Cash

Amount: enter the amount of money to transfer or click on the Transferable Amount, the system will carry the balance to Amount section
Detail of Transferring: Type in the content of this transaction
Click on Transfer Cash to complete transaction

2. Withdraw Cash From CCP

Customer are able to withdraw money from deposit account managed by CCP to derivative trading account managed by securities company. To Withdraw cash:

Click on Utilities and select Withdraw Cash From CCP

Fee Type: In Fee: Amount actually received = Transfer amount - Transfer fee - Tax (if any)
Amount: enter the amount of money to transfer or click on the Transferable Amount, the system will carry the balance to Amount section
Detail of Transferring: Type in the content of this transaction
Click on Transfer Cash to perrform transaction

Please refer to the instruction for basic stock trading and derivatives

10. Derivatives: Pay Overdraft

To pay overdraft:

Click on Utilities and select Pay Overdraft

Amount: enter the amount of money to pay debt
Detail: Type in the content of this transaction
Click on Pay to perform transaction

Please refer to the instruction for basic stock trading and derivatives

11. Derivatives: Account Manager

Customer are able to keep track on your asset in both KBSV account and Margin Account in this screen
To view the Account Info:

Click on Utilities and select Account Summary

Including:

Account Summary

Cash Balance

Daily Profit/Loss

Open Position, Close Position

Customer are able to manage your open positions and keep track on your profit/loss of every positions you are holding.
Customer also can close position in this screen by clicking on Sell/Buy in Lose Position column

Please refer to the instruction for basic stock trading and derivatives

III. Questions

1. How to log-in on KB-able & M-able?

For KB-able

- Please access to: https://kbable.kbsec.com.vn/ to trade online via KBSV’s new trading version.
- Customers enter their account number and password to experience KBSV’s new trading version.

For M-able

- Please download M-able app at the following links as follows:

- For iOs:
- For Android:
- Scan QR code:

or access to App Store /Google Play to look-up "M-able" app and download.
- Customers enter their account number and password to experience KBSV’s new trading version.

2. What should I do if I forget the KB-able’s & M-able’s password?

Click “Forget password? Click here” at the login screen and follow the instruction:

For KB-able:

For M-able:

3. If I go abroad, I can trade via KB-able & M-able or not?

Customer completely trades as long as your computer or phone is connected to the internet.
Join now at: https://kbable.kbsec.com.vn/ or via the mobile app M-able

4.Which kinds of internet connection can M-able connect to?

M-able can be used with all types of internet connection such as GPRS, Edge, 3G, 4G, Wifi.

5. If I have problems when using KB-able & M-able, who can I contact for assistance?

Please contact to KBSV via the following channels:

Email: clientcare@kbsec.com.vn
Hotline: (+84) 24 7303 5333
Skype: kb_clientcare
Address:

HO Branch: Level G, Sky City Tower, 88 Lang Ha, Dong Da, Hanoi. Tel: (+84) 24 7303 5333
HN Branch: Level 1, Office Building, 5 Dien Bien Phu, Ba Dinh District, Hanoi. Tel: (+84) 24 7305 3335
HCM Branch: Level 2, TNR Tower Nguyen Cong Tru, 180-192 Nguyen Cong Tru, District 1, Ho Chi Minh. Tel: (+84) 28 7303 5333
Sai Gon Branch: Level 1, Saigon Trade Center, 37 Ton Duc Thang, Ben Nghe Ward, District 1, Ho Chi Minh City. Tel: (+84) 28 7306 3338

6.Which kinds of languages is available on KB-able and M-able?

New trading versions “KB-able” & “M-able” are now available with: Vietnamese, English and Korean

7. What advantages do KB-able & M-able have?

In order to support for Customers, KB-able is KBSV’s new trading version with outstanding features as follows:

Outstanding Order: Can place orders at every Tabs such as Price Board, Chart, Summary, Account
Function of Speed Order: Saves time and increases the trading’s efficiency
Chart: Is informative, clear and integrated with the graph and trading view
Alert: Is immediate and effective
Continuous updating of market data: Quick decision-making of buy/ sell

M-able was developed by KBSV with many outstanding features to bring the best experience to users:

Super-advanced app: respond to all transactions instantly with just a few clicks.
Smart, friendly & convenient interface: place orders quickly & simply, increase transaction’s efficiency
Fast, accurate and comprehensive speed of data update: capture quickly any fluctuations and opportunities coming from the market.
Visual chart, multi-dimensional data analysis: easily follow and make investment decision
Optimal protocol for data transfer: minimize the traffic, help increase the speed and reduce usage’s expenses.

8. What are the outstanding features of the derivatives trading system on KB-able and M-able?

- Basic stock trading and derivatives trading are carried out on the same application, no need to re-login and just need to switch sub-account to start trading quickly and conveniently;

- Quick order feature, limit stop orders are greatly simplified to speed up the order placement on every tab;

- The data is constantly updated, the chart is intuitive and comprehensive;

- Money transfer of two-way from basic sub-account to derivatives sub-account and vice versa is convenient.

9. Where can I find the detailed instruction of KB-able & M-able?

- Please refer to the detailed instruction of KB-able at https://kbable.kbsec.com.vn/ or https://www.kbsec.com.vn/
- In addition, Customers can contact to the broker or hotline: (+84) 24 7303 5333 or our staff at KBSV’s transaction offices

10. Which kind of targeted customers for KB-able & M-able?

KBSV has launched the new trading version “KB-able” with advanced features to provide a good service for our customers. Customers still trade via others KBSV’s channels.

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